Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Does LaraBella offer discount coupon codes for their customers?

larabella05 - 5% off when you purchase over $50.
larabella10 - 10% off when you purchase over $100.
larabella15 - 15% off when you purchase over $150

I like to do business with companies who care about the world we live in. How does LaraBella help?

At LaraBella Jewelry Design we want to give back to the community and to those who struggle and are in need around the world. This year we are proud to announce our sponsorship with ShelterBox Canada.
This year LaraBella Jewelry Design will be donating 5% from the profit of each sale to this worthy cause. ShelterBox Canada is an organization that responds to disasters around the world by providing emergency shelter and lifesaving supplies to help families trying to survive in the immediate aftermath of a disaster.

Tell me more about your shipping policies.

Christmas shipping deadlines:

Domestic - Xpresspost Dec. 21
US - Xpresspost Dec. 16
The rest of the world: Nov. 25

These are the approximate shipping times given by Canada Post. Keep in mind the peak mailing periods (ie: Christmas). We have no control over shipping delays, but we will do our best to make the transaction as smooth as possible

Canadian Shipping Rates
Canada - Xpresspost Tracked (2 business days): $15.00

USA and International Rates
All orders shipped outside of Canada's borders will be charged the tracked rate:

USA - Tracked Packet (4 to 7 business days) : $16.60 CAD

International Tracked Packet (6 to 10 business days): $49.88 CAD
(not all Intl locations can be tracked through to destination)

I have heard that sometimes the colour of a purchased item may look slightly different than it did online, why?

We carefully take the time to make sure the colors of items are reflected accurately but please be advised colors may appear slightly different based on your own personal monitor settings (brightness, hues, etc).

Exact measurements are shown in measurement pictures for most items so please check before purchasing. Please keep in mind that photos are enlarged to show detail.

Do you have any jewelry care tips?

All silver, gold and brass will oxidize. You will receive an anti tarnish strip with your jewelry purchase. Storing your jewelry in a plastic bag together with this strip, will help slow the oxidation process. Natural body oils and sweat will also tarnish the jewelry’s plating so wipe down your jewelry each time it is worn. All jewelry should be removed before showering, swimming or exercising and kept in a clean, dry place when not in use. Do not store jewelry in or near oak wood. Do not wear perfume on areas of skin that will come in contact with jewelry. Jewelry should be properly and regularly cleaned in order for it to last longer.

How do I care for my Sterling silver jewelry?

Sterling silver jewellery naturally takes on a blackish tarnish over time in reaction with air. When you receive your piece of sterling jewellery it may have black tarnish spots - these are easily removed! You can either buy a silver-cleaning cloth, or simply use some toothpaste on a cloth or brush - gently rub at the tarnish, then wash and dry to bring back the shine!

Do any of your pewter products contain lead?

We use only TierraCast Pewter components in our finished products so you can be rest assured they meet the current certified FDA standards.

Notes from our TierraCast supplier:

TierraCast beads and jewelry components are FDA certified lead-free. TierraCast is made from the Britannia pewter alloy, and it exceeds both the CPSC standard and the new California law regulating children's jewelry content. Britannia pewter is a culinary grade pewter - it is so safe you can eat and drink from cups and plates made of it.

Do you have any other general information that would be good for me to know?

Merchandise will be sent to your Etsy address, you will be sent a notification message once your merchandise is shipped.

If you use PayPal, please ensure your Etsy address matches your PayPal shipping address.

Your order comes securely wrapped and gift packaged as indicated. All packages are sent in padded envelopes for extra protection.

Any customs duties, taxes or other fees that could be charged upon delivery are the buyers responsibility and are not included in our shipping fees.

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